Jet Airways CEO Sanjiv Kapoor on Friday morning responded to a Twitter user asking for a refund for a canceled ticket from 2019. Mr. Kapoor was talking about Elon Musk’s decision to charge for the coveted blue. tick on Twitter when a user named Piyush Trivedi asked a question out of context in the comments section.
“I’m one of those who find this extremely nonsensical. Why not just have $ or something for paying subscribers and keep the blue check on verified accounts? It’s not rocket science,” Mr Kapoor tweeted as he shared The Wall Street Journal . (WSJ) Twitter post Elon Musk’s blue and gray “official” sticker.
To which Mr. Trivedi remarked out of the blue, “Gyan mat, refund it!
Then Mr. Kapoor responded by saying, “Thank you,” but also added, “I don’t personally owe you money, nor was I part of Jet 1.0.” Further, the CEO of Jet Airways also told the user that if they followed the refund process defined by NCLT (National Company Law Tribunal) after ‘Jet 1.0’ suspended operations, they would receive a refund. “Did you watch it?” Mr. Kapoor asked Mr. Trivedi.
So far, the Twitter user has not responded to the CEO of Jet Airways. However, one netizen commented: “Nice answer! Out of context to our troll”.
Meanwhile, Sanjiv Kapoor was appointed as the CEO of the airline on April 4 this year as Jet Airways resumed operations after nearly three years. It was previously associated with low-cost carriers SpiceJet and GoAir and full-service carrier Vistara in various capacities.